Z Car Source Core Information
Because Z Car part Cores are so important to keeping these parts available in the future, we take our cores very seriously. Cores allow us to rebuild original parts that are not manufactured any more. So, we can't say it enough - Please Send Us Your Cores!
What is a Core? Parts that have a "Core Charge" associated with them are sold on an exchange basis. This means that a core charge will be assessed until we receive your old part back. Because many of the parts on Z cars are no longer manufactured new, we offer them rebuilt or reconditioned and need to get your old part back so we can continue to rebuild or recondition for the next customer.
But not all cores are created equal. We use the term "Viable Core" to basically say that your core must be in rebuildable or refinishable condition with a reasonable amount of time being put in to rebuild or refinish the part. A core that is broken or damaged beyond repair doesn't do much good, and may not be accepted as a core return. Sometimes, a core may be in very bad shape, but with extra time and energy it can be brought back to life, or some of the parts on it could be removed and used to rebuild another core. In this situation, we may issue a partial core refund. We look at all cores individually to figure this out. As with everything used, conditions vary on core returns so feel free to call us if you are questioning your core.
There are 2 different ways that cores are handled, and these are product specific. They are:
Click on the above links to find out how each core policy is handled.