Shipping

 

 

 

Shipping Your Z Car Parts

 

At Z Car Source, our focus on Customer Service includes getting the Z Car parts you ordered to you as efficiently and safely as possible.  We take special care of our Z Car parts, and pack them well to make sure they arrive to you free of damage.  All of our Z Car part shipments are fully insured and shipped in a trackable method. 



Orders are usually shipped within 2-3 business days of when the order is received.  But, because our Z Car parts line is so diverse, this time frame can vary.  Check your Sales Order Confirmation email for specific time frame information for the Z parts that you ordered.

 

With most orders, you will receive an email with your Tracking number on the day your order leaves our warehouse in Phoenix, Arizona.  General transit times are as follows:  West Coast - 2-3 business days, Midwest - 3-4 business days, East Coast - 4-5 business days.  (Transit times are calculated from the day your order leaves our warehouse.)  Didn't get a tracking number?  No problem.  Send us an email and we will get you your information.

 

Based on your shipping address and the Z parts ordered, we determine the most efficient shipping carrier for your order.  For Domestic orders, the carriers that may be used include the U.S. Postal Service (USPS) or the United Parcel Service (UPS).  Larger and/or heavier orders may require freight delivery. 

 

Need your part for your Z car faster?  Call of email us for expedited shipping options.  Next Day, 2nd Day and 3 Day options may be available for your order.

 

Because we understand that shipping charges are no fun, we try very hard to keep them to a minimum.  We calculate our shipping charges on the size, weight and price of the order so that we can make sure that every Z car part that leaves our warehouse is packed well and insured properly.  And, if the part for your Z is extra large or heavy, your shopping cart will let you know that we need to custom quote your order.

 

Unless requested by you, Domestic orders will not ship delivery signature required.  If this is a service that you are interested in, contact our office and we can make that happen (additional fee will be applied).  

 

While we have great success with our shipping carriers, accidents do happen so if you have a problem with the way your Z Car parts arrived, let us know.  Customer satisfaction is number one to us and we want to make sure you are happy with everything.  So please, check your order when it arrives and call us within 3 days of getting it if something is not right.

 

All of this information is for Domestic US Z Car Parts orders.  If you are outside of the US, please see our International Order Information page.